At this moment we give us a pair for (2) pairs purchased. To benefit from it, simply add (3) pairs of your choice to the basket. (Valid on all our products sold in pairs, except shoes)
Did you get the size wrong? No worries, contact us and we will tell you how to proceed with an exchange.
We deliver free to most countries, on average delivery times are 5 to 10 days for Europe.
Do not hesitate to contact us by email or messenger for any request for information or advice. Our customer service will be happy to answer you.
What sizes are available?
Available sizes are displayed directly for each product and may vary according to stock availability. All sizes displayed on the site are European (EU) sizes; for UK and US sizes, please refer to our size guide. Our sizes start at 19 for babies and children and go up to size 47 for adults.
Which shoe styles are they compatible with?
Our insoles are compatible with all shoe styles, unless otherwise indicated in the description. Most of our models feature toe cut-outs for a perfect fit.
Can I wear them with socks?
Yes, you can use socks without any problem, as long as they're not too thick.
Can I transfer my insoles from one pair of shoes to another?
Yes, you can easily transfer your insoles from one pair of shoes to another. If you have shoes that require a specific cut, you can use two different pairs of insoles.
How to clean my insoles
Simply clean them with warm water and soap, then let them air-dry. We do not recommend putting them in the washing machine.
Are my insoles guaranteed?
Yes, they are guaranteed for 2 years from the date of purchase. In the event of a manufacturing defect, we will replace the defective pair at our expense. Only original, undamaged and unmodified items are covered. This warranty does not cover damage caused by normal wear and tear, negligence, poor maintenance, misuse, exposure to a substance or environment that degrades the product.
How to exchange or return a product
We take customer satisfaction very seriously, which is why all orders are covered by a 15-day money-back guarantee. If you'd like an exchange, simply contact us and we'll give you a free label to exchange your product. If you'd like a refund, you'll need a returns form to send your order back to our warehouse. For more information, please see our returns policy.
Why use a pedimeter?
You need to know your exact foot size to perfectly match your orthopedic insoles with your shoes. Smartfeet can help you with an adult footmeter that will give you the length of your foot in cm. For smaller feet, we recommend downloading the children's foot gauge. You'll find the associated sizes in our size guide below.
How to use the pedimeter and measure your foot size?
1) Download the pedimeter online (pdf)
2) Print it in 100% size
3) Fold the sheet of paper at right angles to the dotted lines. Place it against a wall.
4) Stand and place your foot on the sheet with the heel against the wall.
5) Measure the distance from the heel to the longest toe. Then draw a pencil line at the end of the big toe.
6) All that's left is to read the pedometer to find your shoe size. Tip: we recommend that you go one size up, as most of our insoles can be cut to fit you perfectly.
How do I print and download my pedimeter?
- To download our adult pedimeter, simply click on : Free printable pedometer
- For children and baby sizes click HERE When printing, it is important to print the PDF at 100% size to maintain the correct scale.
- If you don't have a printer, you can follow this tutorial to measure your foot size yourself
Size guide
Sizes for smartfeet orthotics are the same as for your shoes. Finding the right size couldn't be easier: simply match the foot size in cm you measured earlier with the correct size and country. Our size guide is valid for the following countries: France, UK, USA and Canada.
Women's shoe size guide
| Foot size | EU | UK | US/CA |
|---|---|---|---|
| 22.4 cm | 35 | 2,5 | 4 |
| 22.7 cm | 35,5 | 3 | 4,5 |
| 23 cm | 36 | 3,5 | 5 |
| 23.4 cm | 36,5 | 4 | 5,5 |
| 23.7 cm | 37 | 4 | 5,5 |
| 24 cm | 37,5 | 4,5 | 6 |
| 24.4 cm | 38 | 5 | 6,5 |
| 24.7 cm | 38,5 | 5,5 | 7 |
| 25 cm | 39 | 5,5 | 7,5 |
| 25.4 cm | 39,5 | 6 | 7,5 |
| 25.7 cm | 40 | 6,5 | 8 |
| 26 cm | 40,5 | 7 | 8,5 |
| 26.4 cm | 41 | 7,5 | 9 |
| 26.7 cm | 41,5 | 7,5 | 9,5 |
| 27 cm | 42 | 8 | 9,5 |
| 27.4 cm | 42,5 | 8,5 | 10 |
| 27.7 cm | 43 | 9 | 10,5 |
Men's shoe size guide
| Foot size | EU | UK | US/CA |
|---|---|---|---|
| 38 | 5 | ||
| 38,5 | 5.5 | ||
| 25 cm | 39 | 5,5 | 6 |
| 25.4 cm | 39,5 | 6 | 6,5 |
| 25.7 cm | 40 | 6,5 | 7 |
| 26 cm | 40,5 | 7 | 7,5 |
| 26.4 cm | 41 | 7,5 | 8 |
| 26.7 cm | 41,5 | 7,5 | 8 |
| 27 cm | 42 | 8 | 8,5 |
| 27.4 cm | 42,5 | 8,5 | 9 |
| 27.7 cm | 43 | 9 | 9,5 |
| 28 cm | 43,5 | 9,5 | 9,5 |
| 28.4 cm | 44 | 9,5 | 10 |
| 28.7 cm | 44,5 | 10 | 10,5 |
| 29 cm | 45 | 10,5 | 11 |
| 29.4 cm | 45,5 | 11 | 11,5 |
| 29.7 cm | 46 | 11 | 11,5 |
| 30 cm | 46,5 | 11,5 | 12 |
| 30.4 cm | 47 | 12 | 12,5 |
| 30.7 cm | 47,5 | 12,5 | 13 |
| 31 cm | 48 | 13 | 13,5 |
| 31.4 cm | 48,5 | 13,5 | 14 |
| 31.7 cm | 49 | 14 | 14,5 |
| 32 cm | 49,5 | 14,5 | 15 |
| 32.4 cm | 50 | 15 | 15,5 |
Children's and baby shoes size guide
| Foot size | EU | UK | US/CA |
|---|---|---|---|
| 9.7 cm | 16 | 0,5 | 1 |
| 10.4 cm | 17 | 1,5 | 2 |
| 11 cm | 18 | 2 | 2,5 |
| 11.7 cm | 19 | 3 | 3,5 |
| 12.4 cm | 20 | 3,5 | 4,5 |
| 13 cm | 21 | 4,5 | 5 |
| 13.7 cm | 22 | 5,5 | 6 |
| 14.4 cm | 23 | 6 | 6,5 |
| 15 cm | 24 | 7 | 7,5 |
| 15.7 cm | 25 | 7,5 | 8 |
| 16.4 cm | 26 | 8,5 | 9,5 |
| 17 cm | 27 | 9 | 10,5 |
| 17.7 cm | 28 | 10 | 11 |
| 18.4 cm | 29 | 11 | 12 |
| 19 cm | 30 | 11,5 | 12,5 |
| 19.7 cm | 31 | 12,5 | 13 |
| 20.4 cm | 32 | 13 | 1,5 |
| 21 cm | 33 | 1 | 2 |
| 21.7 cm | 34 | 2 | 3 |
| 22.4 cm | 35 | 2,5 | 3,5 |
| 23 cm | 36 | 3,5 | 4,5 |
| 23.7 cm | 37 | 4 | 5 |
| 24.4 cm | 38 | 5 | 6 |
| 25 cm | 39 | 6 | 7 |
| 25.7 cm | 40 | 6,5 | 8 |
| 26.4 cm | 41 | 7 |
Find orthopedic insoles to fit your child's feet
Orthotics are recommended from the age of 5. At this age, the skeleton is still flexible enough to quickly correct plantar problems. It's quite difficult to spot this type of problem in children, but you can check whether the wear of the shoe appears only on the inner or outer side. If this is the case, your child may be pronator or supinator. If you have the slightest doubt, we recommend that you take your child to a pediatrician or podiatrist for a concrete diagnosis of the pathology encountered.100% secure payment
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