Privacy policy
PRIVACY STATEMENT
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ARTICLE 1 - PERSONAL INFORMATION COLLECTED
When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide, such as your name, address and e-mail address.
When you browse our store, we also automatically receive the Internet Protocol (IP) address of your computer, which enables us to obtain more details about the browser and operating system you are using.
E-mail marketing (where applicable): With your permission, we may send you e-mails about our store, new products and other updates.
Marketing text and notifications (if applicable): By entering your phone number at checkout and initiating a purchase, you agree that we may send you SMS notifications (for your order, including abandoned cart reminders) and SMS marketing offers. Marketing text messages will not exceed 5 per month. You may unsubscribe from any further text messages by replying STOP.
ARTICLE 2 - CONSENT
How do you obtain my consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collection and use of your information for this purpose only.
If we ask you to provide us with your personal information for any other reason, such as marketing purposes, we will ask you directly for your express consent, or give you the opportunity to decline.
How can I withdraw my consent?
If, after having given us your consent, you change your mind and no longer consent to our contacting you, collecting your information or disclosing it, you may notify us by contacting us at contact@smartfeet.fr
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required to do so by law or if you breach our Terms and Conditions.
ARTICLE 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.
Your data is stored in Shopify's data storage system and databases, and in Shopify's general application. Your data is stored on a secure server protected by a firewall.
Payment:
If you make your purchase through a direct payment gateway, in this case Shopify will store your credit card information. This information is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is retained as long as necessary to complete your order. Once your order is finalized, your purchase transaction information is deleted.
All direct payment gateways are PCI-DSS compliant, managed by the PCI Security Standards Council, a joint effort of companies such as Visa, MasterCard, American Express and Discover.
PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers.
For more information, please consult the Shopify Terms of Use here or the Privacy Policy here.
ARTICLE 5 - SERVICES PROVIDED BY THIRD PARTIES
In general, the third-party suppliers we use will only collect, use and disclose your information to the extent necessary to perform the services they provide to us.
However, some third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.
Keep in mind that some suppliers may be located or have facilities located in a different jurisdiction than you or us. Therefore, if you decide to proceed with a transaction that requires the services of a third-party supplier, your information may be governed by the laws of the jurisdiction in which that supplier is located or the jurisdiction in which its facilities are located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the U.S., your information used to complete the transaction could be disclosed under U.S. law, including the Patriot Act.
Once you leave our store site or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions of Sale and Use.
Links
You may leave our website by clicking on certain links on our website. We assume no responsibility for the privacy practices of such other sites and recommend that you read their privacy policies carefully.
ARTICLE 6 - SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misappropriated, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognized by the industry.
SECTION 7 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent of yours to use this website.
ARTICLE 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make any changes to the content of this policy, we will notify you here that it has been updated, so that you will know what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
ARTICLE 9 QUESTIONS AND CONTACT DETAILS
If you would like to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you would simply like more information, please contact our Privacy Officer at contact@smartfeet.fr.
ARTICLE 10 COOKIES
1) Purpose of cookies
Subject to your choices, browsing the Site may involve the installation of a "cookie" in your computer.
A "cookie" is a file which records information relating to your computer's browsing on the Site (pages consulted, date and time of consultation, etc.) which the Site may use during subsequent visits.
The cookies we use enable us to:
compile statistics and volumes of visits to and use of the various elements making up our Site
adapt the presentation of our Site to your computer's display preferences
memorize information relating to a form you have filled in on our Site
allow you to access reserved and personal areas of our Site, such as your Customer Account, using identifiers or data you may have entrusted to us
to implement security measures, for example when you are asked to reconnect to a content or service after a certain period of time.
Here is a list of the cookies we use. We have listed them here so that you can choose whether or not to allow them.
_session_id, a unique session identifier, allows Shopify to store information about your session (referrer, referring page, etc.).
_shopify_visit, no data retained, persists for 30 minutes since last visit. Used by our website provider's internal statistics tracking system to record the number of visits.
_shopify_uniq, no data held, expires at midnight (depending on visitor location) the following day. Calculates the number of visits to a store per unique customer.
cart, unique identifier, persists for 2 weeks, stores shopping cart information.
_secure_session_id, unique session identifier
storefront_digest, unique identifier, undefined if the store has a password, it is used to know if the current visitor has access.
2) Setting cookies
You can block the installation of cookies on your computer or other device by modifying your browser settings, in accordance with the instructions received from your Internet browser provider or other device.
For Internet Explorer™: http://windows.microsoft.com/fr-FR/windows-vista/...
For Safari™ :https://support.apple.com/fr-fr/guide/safari/sfri11471/mac
For Chrome™ :http://support.google.com/chrome/bin/answer.py?hl=fr&hlrm=en&answer=95647
For Firefox™ :http://support.mozilla.org/fr/kb/Activer%20et%20d%C3%A9sactiver%20les%20cookies
For Opera™ :https://www.opera.com/help/tutorials/security/privacy/
By not blocking the installation of cookies via the settings proposed above, you accept their use by the Site.